1. Provider and scope
MopTally is provided by Omar Alkhatib, Karl-Imhoff-Weg 24, 30165 Hannover, Germany ("we", "us"), email kh249918@gmail.com (see the Impressum). These terms apply to the MopTally app for iPhone and Android and to MopTally Pro.
iPhone and iPad. Your licence to use the app is granted under Apple's Standard Licensed Application End User License Agreement ("Apple EULA"). These terms supplement the Apple EULA. If they conflict on a licensing matter, the Apple EULA applies. Apple is not responsible for the app or its support.
Android. Google Play's terms apply to downloading the app and to purchases through Google Play. These terms govern your use of the app.
The app asks you to accept these terms before first use and records the version and date of your acceptance on your phone.
2. What MopTally does
MopTally helps a cleaning business prepare quotes, plan one-time and repeating visits, set reminders, create PDF invoices, record payments manually, and keep these records on the phone. It does not collect payments from your clients, process cards, file taxes, or give legal, tax or accounting advice.
3. Licence and intellectual property
We grant you a non-exclusive, non-transferable right to use the app for your own business on devices you own or control, within the terms of the store you got it from. The app, its design, name, logo, text and code belong to us or our licensors. You may not copy, modify, decompile, resell or distribute the app except where the law allows it regardless of these terms.
Your records, your logo and your photos remain yours. We claim no rights to them and do not receive them.
4. Your responsibilities
- Accuracy of documents. You are responsible for the prices, taxes, dates, client details and wording in every quote and invoice you send, and for whether they meet the rules that apply to your business. MopTally calculates from the rates and inputs you provide; check every document before sending it.
- Your clients' data. You are responsible for recording, using and deleting your clients' personal data and property photos lawfully.
- Backups. Your records exist only on your phone. Export encrypted backups regularly and keep their passwords safe. We cannot recover lost data, forgotten backup passwords or visit photos, which are not included in backups.
- Lawful use. Do not use the app for unlawful purposes or try to interfere with it, its subscription checks or the free allowance.
5. Free allowance and MopTally Pro
Free allowance. Without Pro you can create three jobs. A job is counted when you finalize a quote, schedule a visit or issue an invoice for it; a linked quote, visit and invoice for the same job count once. Each generated repeating visit counts as a separate job. Canceling a visit, voiding an invoice, deleting business data or restoring an older backup does not give jobs back. Drafts and client records do not count. The count is kept on your phone; it is not a trial and does not reset monthly.
Pro. Pro removes the job limit while your subscription is active. Planned prices in the United States are US$12.99 per month or US$79.99 per year; the store shows the final price, currency and taxes before you buy. Subscriptions renew automatically at the end of each period unless you cancel at least 24 hours before renewal in your App Store or Google Play account settings. Deleting the app or deleting business data does not cancel a subscription. After cancellation, Pro stays active until the end of the paid period.
Payments, refunds and withdrawal. Apple or Google sell and bill subscriptions. Refunds and any statutory right of withdrawal are handled by them under their terms and applicable law; we cannot issue refunds for store purchases.
Restoring purchases. Use "Restore purchases" in the app with the same Apple ID or Google account. Restoring requires a network connection and the store's confirmation.
If Pro ends, your records stay available; creating new jobs again needs free allowance or Pro.
6. Availability, support and compatibility
We provide the app as it is currently available and may improve, change or remove features, especially while it is new. We aim to keep it working on the operating system versions listed in the store, but cannot guarantee it works on every device or after every system update, or that it is free of errors or interruptions. Store services, RevenueCat and your phone's notification system can fail outside our control; a reminder may arrive late or not at all.
Support is by email at kh249918@gmail.com. We answer as soon as we reasonably can, without a guaranteed response time.
7. Suspension, discontinuation and changes
We may stop offering the app or Pro. We will give subscribers reasonable notice in the app or the store listing where possible; the store's refund rules apply to unused periods. Because the app works without an account, your local records stay on your phone if the app is discontinued. We may withhold Pro if a subscription was obtained unlawfully or the subscription checks were circumvented.
We may change these terms for valid reasons, such as new features, legal requirements or security. For a material change we will show the new terms in the app and ask you to accept them before you continue; changes to the price of an existing subscription follow the store's rules and require your consent where the law or the store says so. If you do not accept, you can stop using the app and cancel your subscription.
8. Liability
We are liable without limitation for damage caused intentionally or through gross negligence, for injury to life, body or health, under the German Product Liability Act, and where we have given a guarantee.
For slight negligence we are liable only for breach of an obligation essential to the purpose of the contract and on whose fulfilment you may rely, and only for the damage typical and foreseeable at the time of contracting. Otherwise, liability for slight negligence is excluded.
In particular we are not liable for lost records that a regular backup would have prevented, for content you put into documents, or for losses caused by errors in quotes or invoices you did not check, unless the first paragraph of this section applies.
Nothing in these terms limits rights you have under mandatory consumer law.
9. Governing law
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you use the app as a consumer, this choice does not deprive you of the protection of mandatory provisions of the law of the country where you live. We are not obliged and not willing to take part in dispute resolution proceedings before a consumer arbitration board.
10. Contact
Questions about these terms: kh249918@gmail.com. How we handle data is described in the Privacy Policy.